April 24, 2012

SAKAALA's success story

It's 22 days since the my ambitious program SAKAALA was launched all over the State after one month of pilot in four different districts.

Today, I reviewed the progress with our SAKAALA mission team. I am happy to submit that the rate of delivery of services is 98.4% of the total 6,47,500 applications received so far. Nodal officers for all the departments both at the State and the District level have been appointed. Every day, our SAKAALA mission contacts 4 persons in each district, two applicants who have been delivered their respective services and the other two awaiting theirs.This is to gain a feedback and also to gauge the satisfaction index among the citizens.

At the end of this month, a folder containing the details of the progress made in each department, corrections / improvements needed and suggestions received so far will be brought out to spur further quality delivery.

Out of 151 services listed, strangely there are 21 services which are yet to receive a single application. Few of these are seasonal services like retotalling of PUC and SSLC answer sheets.

At the end of the review, our team exuded confidence that delivery rate will go beyond 99% in the coming weeks.

As of today, the best performing districts are
a. Bijapur (Where the pending applications are just 0.80% only)
b. Chitradurga  (Where the pending applications are just 0.81% only) and
c. Dakshina Kannada  (Where the pending applications are just 0.89% only)

SAKAALA is progressing with full vigor thanks to your wishes. Will keep you posted.